About us

Our core value is “honesty and trustworthiness, cooperation and win-win”, with spirit of enterprise on “Integrity, Toleration, Innovation, Serving”. We create value for our partners through independent innovation and sincere cooperation.

“Honest and trustworthy”: we report product status accurately to our clients, communicate effectively with maintenance staff and customer service for any issues, and will always live up to our clients’ trust.

“Cooperation and win-win”: We build a mutual understanding with our clients, communicate frankly, strive for cooperation, and achieve a win-win situation.

Our goal: assist medium and large-scale sellers establishing communication channels with customers, obtain clients’ needs and address issues, find defects and improve products; repair returned products, send back to FBA warehouse after refurbishment; answer customer questions as quickly as possible, reduce negative reviews and complaints effectively and maintain a strong brand image. We will do our best to help international e-commerce companies set sail!

“Integrity, Toleration, Innovation, Serving”

Integrity is the base of all cooperative working environments. Toleration is the prerequisite of solving all problems. Innovation is a strong weapon for business development. Serving is the foundation of value creation.